Terms of Service for OTM Trading Enterprise

Effective Date: 08 April 2025

1. Introduction

Welcome to OTM Trading Enterprise! By accessing or using our website (www.otmtradingenterprise.co.za) and services, you agree to comply with and be bound by these Terms of Service (TOS) and our Privacy Policy. If you do not agree with any of these terms, please do not use our website or services.

OTM Trading Enterprise is a manufacturer and supplier in the mining industry. These Terms of Service govern the use of our website, products, services, and any transactions that occur between us and you, our valued customers.

2. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate, current, and complete information during the registration process and while placing orders or requesting quotes.
  • Use our website and services in compliance with all applicable laws, including the Protection of Personal Information Act (POPIA).
  • Not engage in any illegal activities or misappropriate the website in any way, including hacking, spamming, or distributing malware.
  • Refrain from violating the intellectual property rights of OTM Trading Enterprise or any third parties.

You are responsible for maintaining the confidentiality of your account information (if applicable) and for all activities that occur under your account.

3. Intellectual Property

All content on our website, including text, images, graphics, logos, trademarks, product designs, software, and other materials (collectively, “Content”), is the property of OTM Trading Enterprise or its licensors and is protected by intellectual property laws, including copyright and trademark laws. You may not copy, reproduce, distribute, or use any Content without prior written permission from OTM Trading Enterprise.

4. Account Registration and Security

If you create an account with OTM Trading Enterprise to place orders or request quotes, you agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your login credentials (username and password).
  • Notify us immediately if you suspect any unauthorized access to your account.
  • Be fully responsible for any actions that occur under your account.

OTM Trading Enterprise reserves the right to suspend or terminate accounts if any information provided is found to be false, incomplete, or misleading.

5. Payment Terms

When placing orders or requesting quotes on our website, you agree to:

  • Pay the full amount specified for the products and services.
  • Provide valid payment information (credit/debit card, bank transfer, etc.).
  • Be responsible for any applicable taxes, shipping, and handling fees associated with your order.
  • Adhere to any pricing changes or adjustments, which will be communicated to you before the order is processed.

All prices are subject to change without notice, but any changes will not affect orders already placed.

6. Privacy and Data Collection

We collect and process personal information in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data. By using our services, you consent to the collection and processing of your personal information for the purpose of fulfilling orders, providing customer service, and improving your experience with our website.

7. Limitation of Liability

OTM Trading Enterprise will not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profit, loss of data, or damage to equipment or property, arising from your use of our website or services. This limitation applies even if we have been advised of the possibility of such damages.

Our liability, if any, is limited to the amount paid by you for the specific product or service that gave rise to the claim.

8. Termination or Suspension of Service

OTM Trading Enterprise reserves the right to suspend or terminate access to our website or services at any time, without notice, for any of the following reasons:

  • Violation of these Terms of Service.
  • Engaging in illegal or fraudulent activities.
  • Non-compliance with the rules and guidelines of the website.
  • Disruption or impairment of the functioning of the website or our services.

9. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from or in connection with these terms shall be resolved through arbitration or in the courts of South Africa.

10. Modifications to the Terms of Service

OTM Trading Enterprise reserves the right to update or modify these Terms of Service at any time. When we do so, the updated version will be posted on our website with the new effective date. We encourage you to review these Terms of Service regularly to stay informed of any changes. Your continued use of our website and services after the posting of changes constitutes your acceptance of the revised Terms.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

OTM Trading Enterprise:

  • Email: [otmtradingenterprise@gmail.com]
  • Phone: [018 110 0843]
  • Mailing Address: [3 Electron Road,Uraniaville,Klerksdorp,2571]

12. Additional Clauses

  • Force Majeure: OTM Trading Enterprise is not liable for any failure to perform its obligations due to circumstances beyond its control, including but not limited to natural disasters, government actions, or technical failures.
  • Severability: If any part of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in full effect.